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How do I get a spare part? I am in the UK and I need Part J constantly showing as sold out on the web site and there is no telephone number available to contact you. I have sent three messages via contact and not even had the courtesy of a response, so disappointed.
just what i needed.
I been try all day to order a part.. your web site is no good and you don’t have phone number to order a part .. in my opinion this piss poor customer service
Perfect fit and on time!
I ordered two different replacement parts for a deluxe canopy. The shipping was ridiculously fast though they sent me two identical parts. After contacting them, they advised to keep both of the parts sent and they would send me the correct part. They again were fast with shipping and sent 2 of the needed parts! GREAT customer service!!!
Received the parts and they were exactly what I needed. Thanks.
Deluxe Canopy Parts
So, it can windy suddenly here in FL. even though I had the canopy weighted with 5# weights, a gust took it up and over the fence, breaking one of the scissors cross bars. A quick look at it, then a trip to the website and I easily identified the part and a couple days later installed and back to NEW!
Really easy to replace, Can't tell which one broke or anything. Fabulous. Heavy duty is the ONLY way to go and a good company like ABC CANOPY standing behind their products is awesome!