Warranty
Warranty information -1 year warranty for frame, 6 months warranty for top.
ABCCANOPY® warrants that the frame of the product will be free from defects in material and workmanship for a period of one years from the original date of purchase.
The tops, walls, table covers, roller bags and rain gutters sold will be free from defects in material and workmanship for a period of 6 months from the original date of purchase.
All warranty claims require proof of purchase and pics of the damaged item.
The warranty only applies to proper product use, as determined by ABCCANOPY and stated in the product instructions.
The warranty does not apply to any product that has been altered in any manner, nor does it apply to any damage due to wind, rain, snow or any act of nature.
Under no circumstances shall ABCCANOPY or any authorized representative be liable for any personal loss, injury or direct consequential damage resulting from the use of this product.
The Manufacturer should be contacted for any warranty claim prior to returning products or parts. ABC Canopy will cover the return shipping cost if the product is damaged upon arrival and reported within three days of arrival. If the product is damaged during use and is determined to be covered under warranty, the customer is responsible for shipping costs. Replacement parts and labor will be provided for no additional cost. On the contrary, if the product is damaged during use beyond the warranty period, the customer is responsible for shipping costs and replacement parts costs.
Custom Items Warranty
1 year limited warranty from the date of purchase for frames and custom printed fabric items.
IMPORTANT NOTE: Once the artwork is approved, ABC Canopy is not responsible for any issues pertaining to the design.
Description of Rights
Under no circumstances will the retail customer or any user or dealer or other person be entitled to any direct, special, indirect, consequential, or exemplary damages, for breach of contract, tort, or otherwise. Under no circumstances will any such person be entitled to any sum greater than the purchase price paid for the item of product that is malfunctioning.
No ABCCANOPY® dealer and no person other than an officer of Impact Canopies may extend or modify this warranty. There are no other warranties from either ABCCANOPY or their authorized dealer which extend beyond the face of this warranty. All other warranties, express or implied, including the warranties or merchantability, fitness for a particular purpose, and fitness for use, are excluded.
WARRANTY IS NOT VALID IF PRODUCT NOT PURCHASED FROM AUTHORIZED ABCCANOPY® SELLER.
For more information, please contact the Warranty Department:customersupporter@abccanopy.com